InStranet Announces Appointment of Alan Barr as UK Managing Director
CHICAGO, February 16, 2005 –
InStranet, Inc., the leader in multi-channel knowledge applications, today announced that Alan Barr will join the company as UK and Ireland Managing Director. Barr will have the responsibility for developing and implementing strategies to establish InStranet in the UK and Irish market, which include sales, marketing, and channels initiatives.
“Alan is a seasoned professional with unique depth and breadth of experience in the UK customer service and telecommunications market”, said Jean-Noël Grandval, General Manager Europe & Asia Pacific. “Alan brings InStranet over twenty-seven years of practical experience in management, operations and leadership that will ensure we succeed in what is by far Europe’s largest contact center market.”
Prior to joining InStranet, Barr was Chief Operating Officer of Streamdoor Ltd, a start-up focused on establishing hosted IP voice and contact center services. Prior to Streamdoor, Barr served as Managing Director, UK and Ireland of Genesys Telecommunications where he played a pivotal role in driving contact center technology market growth and revenues. Previously held positions include Deputy MD of MCI Worldcom, Sales Director of Siemens Communications, Sales Director of Motorola ISG and sales and management positions with General Datacomm.
“InStranet provides the best knowledge solutions for the contact center industry, a great management team, and excellent growth potential. I’m delighted to be joining the InStranet team and look forward to expanding our presence in the UK,” said Alan Barr.
About InStranet
InStranet is a worldwide leader of multi-channel knowledge business
applications. Global 2000 companies rely on InStranet's solutions
to automate content and knowledge delivery for contact centers, field
sales and Web self-care for servicing and sales initiatives.
InStranet's Multi-Channel Knowledge Applications enable businesses
to securely create, manage and deploy critical profile-based content
for enterprise channels, and to analyze results to identify key successes
or areas for improvement.
InStranet applications are currently deployed in many high-profile
global enterprises, including 3M, AXA, BNP Paribas, Credit Lyonnais,
France Telecom, Manpower, Orange, and Zurich
North America. Global partners include Aspect Communications, BEA Systems, Genesys,
IBM, Oracle, and Sun Microsystems. InStranet is headquartered in
Chicago with offices in Paris, and technology and distribution
partnerships throughout Europe and Asia.
For more information, contact:
InStranet, Inc.
InStranet EMEA
Andrew Zinger
(312) 629-4577
azinger@instranet.com
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