InStranet Names John McCoy President, Americas
IBM veteran joins management team to lead Americas? organization

CHICAGO, March 8, 2005 – InStranet Inc, the leader in Multi-Channel Knowledge Applications today announced that John McCoy has been appointed President, Americas. In this position, McCoy’s responsibilities will include overseeing all aspects of Americas’ operations including growth, partnerships, sales, and marketing. McCoy will report directly to Alex Dayon, Chief Executive Officer.

John McCoy brings over thirty years of management experience in the enterprise software industry. McCoy joins InStranet from Customer Base Solutions, a consulting firm focused on offering CRM and data quality solutions, where he served as President. Prior to Customer Base Solutions, McCoy held numerous senior national and regional sales and executive leadership positions with IBM and was a founding executive of their highly successful Global Business Intelligence Solutions Group.

"With a wealth of experience in running fast-growing sales organizations, John has what it takes to bring InStranet to the next level. We are extremely happy to have John on board,” stated Alex Dayon.

“InStranet’s award-winning knowledge management applications provide unique solutions for today’s fast evolving contact center, field sales, and Web self-service initiatives,” said McCoy. “I look forward to working with InStranet’s exceptional team to expand our continually growing customer base.”

About InStranet

InStranet is a worldwide leader of multi-channel knowledge business applications. Global 2000 companies rely on InStranet's solutions to automate content and knowledge delivery for contact centers, field sales and Web self-care for servicing and sales initiatives. InStranet's Multi-Channel Knowledge Applications enable businesses to securely create, manage and deploy critical profile-based content for enterprise channels, and to analyze results to identify key successes or areas for improvement.

InStranet applications are currently deployed in many high-profile global enterprises, including 3M, AXA, BNP Paribas, Credit Lyonnais, France Telecom, Manpower, Orange, and Zurich North America. Global partners include Aspect Communications, BEA Systems, Genesys, IBM, Oracle, and Sun Microsystems. InStranet is headquartered in Chicago with offices in Paris, and technology and distribution partnerships throughout Europe and Asia.

For more information, contact:

InStranet, Inc.
InStranet EMEA
Andrew Zinger
(312) 629-4577
azinger@instranet.com