[2.10.06]
Expedia Deploys InStranet to Optimize Self-Service and Call Center Customer Experience
InStranet’s Contact Centers In-Line application enables Expedia France to reduce operational costs and agent-training times, increase revenue opportunities, and support business process change

[12.29.05]
InStranet, Inc. Successfully Integrates Contact Centers In-Line with Siebel Customer-Facing Solutions

[10.11.05]
InStranet Celebrates One Year of Collaboration with SFR Customer Service
Agents profess high satisfaction with CCIL; the application empowers them to deliver improved quality of response to the customer

[9.12.05]
InStranet, Inc. Introduces InStranet for AppExchange at Dreamforce ?05
Provides customer service organizations enhanced productivity with on-demand knowledge management

[8.22.05]
InStranet's Contact Centers In-Line™ Named KMWorld 2005 Trend Setting Product
InStranet Acknowledged as Leading Knowledge Management Solution for Customer Service Organizations

[6.8.05]
InStranet Launches Telco-Media Edition of Award Winning Contact Centers In-Line Application
Telco-Media Edition packages telecommunications knowledge best practices for rapid deployment and consistent cross-channel customer experience

[3.24.05]
InStranet Selected by Transcom to Increase Efficiency, Improve Customer Service and Support New Product & Service Launch
InStranet selected by Europe's largest call center provider for its proven industry experience and unrivaled deployment time

[2.28.05]
InStranet Wins Prestigious 2005 ContactCenterWorld.Com Members Choice Award for Best Knowledge Management Solution

[2.16.05]
InStranet Announces Appointment of Alan Barr as UK Managing Director
Barr will have the responsibility for developing and implementing strategies to establish InStranet in the UK and Irish market, which include sales, marketing, and channels initiatives.

[2.1.05]
InStranet, Inc. Launches a Complete Multi-Channel Solution with Contact Centers In-Line™ 5.0
Contact Centers In-Line 5.0 allows organizations to drive sales and service with the easy administration and delivery of sustainable, consistent knowledge across all customer touchpoints.

[11.9.04]
InStranet, Inc. Selected by SureWest to Enhance Call Center Productivity and Self-Service Customer Care
InStranet?s unique methodology and technology offers a comprehensive solution.

[8.19.04]
InStranet Wins Best of Show Award at 2004 ICCM Conference
Contact Centers In-Line™ Named Best Call Center Knowledge Management System...

[7.20.04]
InStranet, Inc. CEO to Speak on "Delivering Content in Context" at Annual International Call Center Management Conference
InStranet, Inc., leader in knowledge-based applications for the enterprise contact center, today announced that Alex Dayon, company CEO, has been invited to speak at the International Call Center Management conference to be held in Chicago...

[7.8.04]
TPS Chooses InStranet's Contact Centers In-Line
Knowledge-based application will contribute to improving service quality while increasing loyalty and revenue per subscriber.

[3.30.04]
Intermarché Strengthens Merchandising Strategy with InStranet
New merchandising policy based on InStranet’s Channels In-Line™ application has resulted in an average revenue increase of 7% for Intermarché’s network of stores.

[2.11.04]
InStranet’s Contact Centers In-Line Named Call Center Magazine’s 2004 Product of the Year
Contact Centers In-Line Application Awarded Call Center Magazine’s Top Honor

[7.27.03]
InStranet Names "Top 10" Information Technology Challenges For Today's Call Centers
Integrating CRM with customer service procedures and documents, applying analytics to content to identify operational inefficiencies among the top issues faced

[7.27.03]
InStranet Joins Genesys Interacts Program as Premiere Member
Alliance to provide significant improvements in customer service levels by delivering profile-based customer call context in real-time to agents

[4.16.03]
InStranet Selected by the Orange Group for Worldwide Brand Site
InStranet’s Content-Based Applications Enable Orange to Manage Content Across Multiple Channels Including Member Companies and Suppliers

[3.27.03]
InStranet Announces the Appointment of Barry M. Ariko to Chairman of the Board
Software Industry Veteran Strengthens Operational Talent of Board of Directors

[3.24.03]
The European Commission Chooses Atos Origin to Design, Build and Run European Internet Portal
InStranet's Content Application Infrastructure Powers the Publication, Organization, Distribution and Security of Content

[3.13.03]
InStranet Breaks the Marketing Measurement Barrier - Enables Managers to Quantify Effectiveness of Sales, Marketing and Channel Documents and Content
New Release of Channels In-Line Application Features Innovative Built-In Analytics

[2.12.03]
InStranet Announces Contact Centers In-Line Solution: Delivers Content Automation for Contact Centers
New Software Application Helps Enterprises Drive Actionable Product, Support and Marketing Content to Agents

[12.10.02]
InStranet Introduces Channels In-Line Application
New Solution helps Marketing and Sales Teams Automatically Segment Audiences, Deliver Relevant Information, Track Usage and Monitor the Results

[12.2.02]
InStranet Announces New "Reports In-Line" Content-Based Application
New Product Solves the "Last Mile" Problem in Enterprise Report Integration and Delivery

[11.19.02]
InStranet Ships Content Application Foundation Version 3.0
Adds Application Integration and Enhanced SDK For Partners

[7.9.02]
Diagnostica Stago Chooses Instranet to Personalize Customer Relationships and Stimulate Sales Network
The World Leader in Hemostasis Diagnostic Tools Chooses InStranet to Optimize Distribution of Product and Service Information

[3.12.02]
BNP Paribas Lease Group Chooses InStranet to Facilitate the Exchange of Business-Critical Information
France’s leading corporate investment financing group enhances the sharing of its expertise and resources with the help of InStranet

[2.5.02]
InStranet Improves Financial Information Exchange Between Departments at EFIPOSTE
InStranet Enables the Investment Arm of France’s Postal Service, EFIPOSTE, to Better Manage Critical Business Information Between Departments

[12.4.01]
InStranet Announces Strategic Alliance with Business Objects
Partnership Offers Complementary Solution for Unstructured Information Management within a Secured Collaborative Portal for the Extended Enterprise

[6.28.01]
InStranet Inc. Raises $14.7 Million in Series C Financing
Benchmark Capital and Donald L. Lucas, Leading U.S. Venture Capital Investor, Participate in Round

[3.22.01]
AXA Corporate Solutions Chooses InStranet 2000 for Strategic E-Business Initiative
InStranet 2000 will enable AXA to exchange mission-critical service-related information with top corporate clients

[3.12.01]
InStranet Expands Extranet Information Exchanges to Corporate Enterprises in Japan
Informatix K.K. and InStranet form Strategic Relationship to Address Expanding Enterprise-level Web Content Management Market in Japan

[3.8.01]
InStranet Teams with IBM to Power Corporate Extranet Applications
InStranet 2000 and IBM WebSphere Application Server offer enterprises a powerful solution in Web content management